Last updated: June 02, 2024

At TPS Cyber 360 Toolkit, customer satisfaction is our top priority. We proudly stand behind the quality of our digital protection tools and offer a 60-day money-back guarantee on all eligible purchases.

🔹 Eligibility for Refund

You may request a full refund within 60 days of your original purchase — no questions asked.

Our policy applies to digital access plans and software licenses purchased through our official vendors. Access must not have been fully consumed (i.e., extensively used or shared across multiple devices in violation of the plan terms).

🔹 How to Request a Refund

To initiate a refund request, simply email our support team:

📧 support@jointrumpshield.com
Please include:

• Your order number (from Digistore24 or the vendor receipt)

• The email address used during purchase

• A short reason (optional but appreciated to help us improve)

🔹 Refund Process

Once we validate your request:

• Access to the service may be deactivated immediately.

• Your refund will be processed via the original payment method within 5–10 business days, depending on your bank or provider.

🔹 Exceptions

Refunds may not be granted in the following cases:

• If more than 60 days have passed since your purchase.

• If your access key has been shared in violation of the terms.

• If you’ve already requested and received a refund on a previous purchase.

🔹 Technical Issues

If you experienced technical difficulties, please reach out to our support team. We’ll gladly assist you in resolving the issue or processing a refund if we’re unable to deliver a working solution.

🔹 Questions?

For any concerns or clarification, don’t hesitate to contact us:
📧 support@jointrumpshield.com